Who we are
At ServiceSherpa, we guide businesses through the complexities of operating and expanding in Hungary. Our mission is to simplify complexity and create clarity for decision-makers, ensuring every client has the right support to succeed.
We specialize in managing customer support operations with efficiency, scalability, and a human touch. Whether building a new team or optimizing existing structures, we design solutions that balance innovation, practicality, and long-term sustainability.
Beyond operations, we deliver actionable analytics and AI-powered insights that drive smarter decisions. By combining global standards with local expertise, we help companies adapt seamlessly to Hungary’s regulatory and compliance requirements while staying competitive in a fast-changing market.
International firms trust us to optimize processes, reduce risks, and unlock new growth opportunities. With ServiceSherpa as your partner, you gain a reliable guide committed to your success in Hungary and beyond.
Services
Customer Support Operations
We design and manage scalable customer support structures for international firms. From daily operations to vendor management, we ensure every interaction reflects your brand and delivers measurable results.
Compliance & Regulatory Support
Operating in Hungary means navigating complex local regulations. We help non-Hungarian firms stay compliant, manage reporting, and meet legal standards with confidence.
Performance & Quality Management
We establish KPIs, monitor SLAs, and optimize support workflows. Our experience ensures operational efficiency, cost control, and service excellence.
Data Analytics & Insights
Beyond operations, we deliver AI-powered analytics that transform raw data into actionable insights. From customer satisfaction trends to workforce optimization, we support data-driven decisions that fuel growth.
Contact us
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